UK GDPR/DPA Complaints Form - BTO Solicitors LLP Glasgow Edinburgh

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BTO UK GDPR/DPA Complaints Form

This form is designed for complaints about BTO Solicitors’ compliance with data protection law (particularly UK GDPR and the Data Protection Act 2018) and should not be used for general services complaints. Please direct any general services complaint to the Lead Partner assisting you or to the Client Relations Manager at clientrelations@bto.co.uk.

Phone

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About You

We ask for your basic contact details so that we can identify you and keep you updated about your submission. This information will only be used to correspond with you regarding your complaint.

Your Name(Required)

Prefix First Last

Postal Address

Street Address Address Line 2 City ZIP Code

How Can We Reach You?

Preferred Method of Contact

Your Email Address(Required)

Email Address Confirm Email Address

Your Phone(Required)

Best Time to Reach You

Representation (if applicable)

If you are raising this concern on behalf of someone else, we need to understand your authority to act and the details of the individual you represent. This ensures we correspond with the right person and comply with confidentiality obligations.

Are you complaining on behalf of someone else?(Required)

Yes

If yes, in what capacity are you representing that person?

Other (Please Specify)(Required)

Name of the person you represent(Required)

Prefix First Middle Last

Address of the person you represent

Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country

Relationship with BTO

Knowing whether you (or the person you represent) are a client of BTO, or have another type of relationship with us, helps us understand the context of your concern.

Are you (or the person you represent) a client of BTO?

Other (Please Specify)

Details of Your Concern

Please tell us what has happened and why you believe data protection law (UK GDPR or the Data Protection Act 2018) has been breached. Providing as much detail as possible will help us investigate your concern more effectively.

Please provide details of your complaint and how you believe data protection law has been breached(Required)

Please tell us what has happened that has led to your concern. You do not need to use legal language or cite specific provisions of data protection law — a clear description in your own words is enough. To help us understand, you may wish to include details such as: What happened, and when it happened; Whose personal data is involved; How you think your personal data (or someone else’s) was misused, lost, or not handled properly; and Why you believe this may be a breach of data protection law. Providing as much detail as you can - will help us investigate your concern more effectively.

Desired Outcome

This gives us an understanding of what you are hoping to achieve through raising this concern.

What remedy are you seeking?(Required)

This section helps us understand what you are hoping to achieve through raising this concern. Examples of possible outcomes might include (for example): Receiving more information about how your personal data has been used; Correction of inaccurate personal data; Deletion or restriction of personal data (where legally appropriate); An explanation or assurance about how BTO complies with data protection law; An apology or acknowledgment; and Other actions you believe would resolve your concern. Please describe, in your own words, the remedy or outcome you are seeking.

Date(Required)