bto solicitors - Corporate & Commercial Business Lawyers Glasgow Edinburgh Scotland

  • "really fights your corner..."
    "really fights your corner..." Chambers UK
  • "Consistently high-quality work and client-friendly approach."
    "Consistently high-quality work and client-friendly approach." Chambers UK

Alternative Dispute Resolution


Insurance Matters – Emergency Contact Details

Until further notice, BTO does not accept service of any document or motion by email unless a solicitor at BTO responds positively to advise BTO are doing so. If you have no response within 24 hours and you need urgent assistance please email

During the ongoing COVID-19 event if you are unable to contact any relevant individual at BTO by telephone or email please use our emergency contacts as follows:-

Email –
Telephone hotline +44 (0) 141 225 4850


Put simply, Alternative Dispute Resolution (ADR) is any means of settling disputes or differences, where negotiation has failed, without going to court. Typically it includes such options as mediation, early neutral evaluation, arbitration and conciliation. In suitable cases, ADR offers a real alternative to the formal litigation process, providing an invaluable tool for the quick and cost-effective resolution of disputes.

In the UK and Europe, the terms “ADR” and “mediation” are used interchangeably at times.  However, whilst mediation is recognised widely now as the leading ADR process, others are increasingly gaining favour.  Which process is best will often depend on the nature of the dispute requiring to be resolved.

Contact: Alan Eadie, Partner  T. 0141 221 8012

“The level of service has always been excellent, with properly experienced solicitors dealing with appropriate cases" Legal 500

Contact BTO


  • 48 St. Vincent Street
  • Glasgow
  • G2 5HS
  • T:+44 (0)141 221 8012
  • F:+44 (0)141 221 7803


  • One Edinburgh Quay
  • Edinburgh
  • EH3 9QG
  • T:+44 (0)131 222 2939
  • F:+44 (0)131 222 2949